Out of the Stone Age: The Four Quarters Mechanical Story

About Four Quarters Mechanical

Located in South New Jersey, Four Quarters Mechanical is a commercial and residential HVAC and plumbing business that has been working in the industry for over three decades.

Serving customers in New Jersey and Eastern Pennsylvania since 1990, they have a reputation for excellence and a team of trained and experienced professionals always ready to help.

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The Challenge

A very important piece of the inventory management puzzle comes from organizing your warehouse. For Four Quarters Mechanical, their challenge came in the form of an unorganized shop. With materials everywhere – floor included – this made for a very inneficient way of operating.

Add to that an inability to track anything – inventory, count, materials coming back from jobs – and you’ve got a recipe for disaster. Field supervisors became extremely frustrated due to the fact they couldn’t find the materials they needed and, without proper tracking, the team was unable to get an accurate idea of which materials were coming back from jobs. This ultimately impacted both their bottom line and team morale.

You had to have been working in the shop for five years in order to understand where everything was. If we hired a new person off the street, they’d have no idea where things were. It was a big challenge for us to run efficiently because a lot of our construction jobs relied on materials to be delivered properly, and it just wasn't happening.
Brandon Sady
Director of Business Development at Four Quarters Mechanical

The Solution

For Four Quarters Mechanical, implementing Ply was not a want, but a need. The inventory audit and intake process was a group effort, with both teams working together to clear space, barcode materials, and organize the warehouse. Brandon Sady, Director of Business Development, described this as having a huge impact because they were suddenly able to look at every single piece of inventory they had and how much there actually was.

And it didn’t stop there. While they were previously having issues with items coming back from jobs, now they were able to track everything. This meant that the team was aware of the materials that were on trucks for different jobs and which ones were coming back from construction sites.

I would say we got all the support we needed for the intake process. Darion and his team came to our warehouse and they were really the main driving force on getting us up to speed without them. Every step of the way they trained our guys, they were very helpful (…) to get us started on the inventory process.
Brandon Sady
Director of Business Development at Four Quarters Mechanical

Other differentiators that made a big impact for the team at Four Quarters were Ply’s analytics and the platform’s ease of use. Warehouse managers and technicians picked it up in a week, demonstrating just how intuitive the app is, be it in a warehouse or on-the-go.

It's the most intuitive app out there. It's a big ROI definitely for efficiency, a big ROI for information, and I would definitely say that it's a very helpful tool in becoming a more efficient, modern business.
Brandon Sady
Director of Business Development at Four Quarters Mechanical

The Results

With Ply, there’s been a boost in visibility. Service directors are now aware of which items are on the trucks at all times and through analytics, the team can see what’s being used and what isn’t in order to purchase smarter.

Four Quarters Mechanical’s whole business is now more efficient and organized, keeping their inventory updated with what’s been coming back from construction sites and managing their warehouse in just a few clicks. Both its team and the warehouse’s floor – yes, we mean the actual floor – are thankful for the change.

We're only just scratching the surface with Ply in the ability to use it for ordering materials. It's really transforming our business, bringing it into the 21st century and out of the Stone Age.
Brandon Sady
Director of Business Development at Four Quarters Mechanical

Want to learn more about hoy Ply can help your business? Reach out to one of our experts.

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