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About Budd’s Plumbing
Established in 1988 by two brothers, Budd’s Plumbing began as a family-owned venture focused on delivering quality craftsmanship and service. With almost four decades of experience, Budd’s Plumbing remains a family business, led by the next generation, who continues the legacy of service and quality instilled in them.
The Challenge
When it came to their inventory management and purchasing, the main challenge was a lack of technology that helped streamline processes. No platform in place meant technicians had to spend countless hours every week at the supply house.
These issues ultimately ended up having a huge impact on their bottom line and overall efficiency.
The Solution
In order to face these challenges head on, the team at Budd’s Plumbing decided they needed to set up a system with a helping hand from technology. When looking at different vendors, Ply stood out thanks to its simple features and hard-working team.
While the inventory intake process was stressful – as is the case when going through change management in any business – Benjamin Haberman, COO, highlighted that the Ply team made it seem like smooth sailing. They were able to touch base with them and felt accompanied throughout the process. Ply’s team was always around and ready to listen, upgrade, and tweak as needed, tailoring the app to fit the needs of the industry and this particular business.
For Budd’s Plumbing, Ply was a no-brainer and the software made sense, providing a simple and easy-to-use platform that helped address their issues. They were able to leverage tools that allowed them to create RFQs in minutes and send them to multiple vendors, as well as generate mixed bids to drive cost savings and manage inventory.
The Results
By implementing Ply, technicians stopped having to spend hours every week at the supply house. This not only gave them time to refocus on other tasks, it also helped drive savings and improve the bottom line by enabling the team to purchase smarter.
One example of this? Budd’s Plumbing recently had a stock replenishment order where they saved $3000 by doing a mixed bid in Ply. Benjamin described these savings as “eye-opening” and the proof they needed to know that they made the right call when choosing Ply.
But it didn’t just stop at savings. One of the biggest changes for the team at Budd’s Plumbing was overall efficiency and morale boost. With a system in place and a platform to utilize, they were able to create a better working environment for everyone involved.
