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Onsite Warehouse Implementation
- $60k saved from recovered materials & streamlined purchases.
- 70%+ reduction in monthly material costs.
- Automated manual processes with barcoding.
- Integrated with ServiceTitan, syncing in real-time.
About Kyle Plumbing
Kyle Plumbing started with a simple mission: to deliver top-quality plumbing services with integrity and care.
After many years, they’ve grown into a trusted name, known for expert craftsmanship and dependable service.
Ply's transparency changed
everything for our team.
Ply's transparency changed
everything for our team.
The Challenge
When Kevin Couper bought Kyle Plumbing in South Florida, he stepped into a successful business, one full of untapped potential. But once he started taking it all in, he could quickly tell it was in dire need of a modern touch.
The lack of visibility into what was on each truck or what supplies were running low made it hard to plan ahead. Inventory was reactionary, and Kevin found himself and his team constantly playing catch-up.
The Solution
With a fresh perspective and a desire to modernize, Kevin soon understood that one of the biggest priorities was fixing the business’ chaotic inventory system, as well as reducing the amount of supplier relationships.
By bringing on Ply, he gave his team a modern inventory system that could be customized to meet the business’ expectations and cleaned up their chaotic warehouse in the process. Every item now has a barcode, materials are linked to jobs in ServiceTitan, and replenishment runs like clockwork.
Just as importantly, Ply helped reduce the company’s supplier relationships from over a dozen vendors down to just a few. That shift simplified purchasing, cut down on duplicate orders, and improved pricing consistency.
How Ply Helped Kyle Plumbing:
The Results
With Ply in place, the team at Kyle Plumbing has gone from reactive guesswork to proactive precision. Here’s what’s changed:
- Replenishment Costs: With better visibility, Kyle Plumbing was able to stop service stock from being pulled for construction jobs without tracking. As a result, monthly material replenishment costs dropped from $85,000 to $25,000.
- SKU Cleanup: Hundreds of unnecessary or duplicate parts were eliminated from their system, reducing SKUs from 1,300+ to a leaner, more manageable catalog.
- Lost Inventory: While counting and inputting materials into Ply, Kevin and his team uncovered $60,000 worth of unused stock. After tracking down the original POs, they were able to return everything and recover the value. Kevin also implemented a new PO process to make sure nothing slips through the cracks again.
- Tool Tracking: With every tool assigned and accounted for, they can now recover equipment when a tech leaves and avoid costly replacements.
- Full Transparency: Every team member, from the warehouse to the field, now knows what’s in stock, what’s on each truck, and what’s needed next.
