Change Management Made Easy: The Brotherly Love Electric Story

The Challenge

Newcomer Ezra Mowery was excited to get started in his new role at Brotherly Love Electric. With a focus on inventory management, he was ready to go. And that’s when he met Ply.

Turns out the business had already been implementing Ply here and there, which left Ezra with two key issues to face: his own learning curve and figuring out how to implement the platform within the business’ own system – meaning warehouse and team.

“When I first came in, I knew zero information about anything Ply, anything inventory. So me coming in, I was able to help organize the inventory system and update the materials that weren’t there which was super easy through the communication that Ply was able to give.” – Ezra Mowery, Operations Manager at Brotherly Love Electric.

The Solution

While change management may be something we think of as a team effort and scalable in the long run, Ezra was his own island in this case. And in order to do his job, he needed to be up-to-speed on all things Ply. A key to making this happen was the communication between him and the Ply team.

“What is so great about Ply that I loved so much and that I brag about all the time is that they’re so personal and so close in communication that you can always reach out with questions.” – Ezra Mowery, Operations Manager at Brotherly Love Electric.

Apart from the Ply team being able to help Ezra learn the ropes, he was also able to share his vision for the business and get that translated into the platform. A bonus for him? All the features Ply offered made inventory management, as he puts it, easy.

“Everything you can do in Ply is so easy. It’s not complicated in the slightest. It may seem overwhelming, but once you learn, it’s a great tool to have that’ll be an extension of your hands to operate and do a great deal of projects. They’ll be at your side every step of the way in order to fulfill the vision you have for your company.” – Ezra Mowery, Operations Manager at Brotherly Love Electric.

The Results

Because the Ply team was on hand whenever Ezra had any questions, the learning and adoption process was much friendlier. Highlighting the support he’s received, he mentions that this is a huge help for those looking to learn how to make the most out of Ply.

“I was able to learn so much very, very quickly and very rapidly to where I’m able to now uphold the management system and it just made it really simple and easy. I’ve absolutely loved it and I’d love to continue to work with Ply.” – Ezra Mowery, Operations Manager at Brotherly Love Electric.

Want to learn more about how Ply can help your business? Reach out to one of our experts.