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About Fast Track Appliances
Founded in 2011, Fast Track Appliance & Scale is a British Columbia–based company providing installation, repair, and maintenance services for home appliances. What started as a side hobby for founder Brad Bhatti has grown into a thriving business with over 20 employees, serving customers across the province with fast, reliable, and customer-first service.
Fast Track prides itself on delivering professional installations, quality repairs, and hassle-free maintenance, always backed by trained technicians and a 100% satisfaction guarantee.
The Challenge
Before adopting Ply, Fast Track Appliances struggled with:
- Maintaining visibility on products and parts from multiple vendors.
- No clear way to track inventory flow in and out of the business.
- Limited collaboration across office staff and technicians in the field.
- A CRM system that lacked the inventory tools they needed.
The Solution
Ply provided a streamlined, user-friendly solution that integrated with Fast Track’s existing CRM. This way, they gained:
- Centralized platform for real-time inventory visibility.
- Collaboration tools connecting office staff and field technicians.
- Buyer support to assist with vendor bids and procurement.
- Smart AI features like price-matching and optimized purchasing.
The Results
With Ply in place, Fast Track Appliances has:
- Real-time tracking of inventory and vendor purchases.
- Improved collaboration between office staff and technicians.
- Faster, smarter decision-making using Ply’s AI-powered tools.
- More efficient operations, freeing the team to focus on growth.
